DELIVERY TERMS & CONDITIONS
Where we deliver
- United Kingdom Mainland
- UK Islands, Scotland Highlands, Northern Ireland & Eire
- European Union countries
Who will deliver your item?
We use Parcel Force as our courier for parcels over 2kg. With their 99.6% hit rate and 18,000:1 loss figures we are sure you will receive your delivery as expected and in time for that important trip!
You will receive an email from them at 8PM on the night of despatch with your tracking reference, please check your spam folder for these emails too.
Orders 2kg or under are sent Royal Mail 2nd class recorded, no tracking email is sent with this service or available from Royal Mail however an email will be sent from cherry carp when the order is complete and on its way. It is a signed for service to ensure piece of mind on delivery
United Kingdom Mainland
Small Parcels, up to 2kg – £4.40 – sent on a 2nd Class delivery.
A Standard 48 hour delivery for orders to UK mainland addresses* is:
- 2kg to 30kg – £8.00
- 30kg to 32kg – £11.90
- 32.1kg to 60kg – £15
- 60.1kg to 62kg – £19.40
- 62.1kg to 90kg – £22.50
- 90.1kg to 92kg – £26.90
- 92.1kg to 120kg – £30
- 120.1kg to 122 – £34.4
- 122.1kg to 150kg – £37.50
- 150.1kg to 152kg – £41.90
- 152.1kg to 180kg – £45
- 180.1kg to 182kg – £49.40
- 182.1kg to 210kg – £52.50
- 210.1kg to 212kg – £56.90
- 212.1kg to 240kg – £60
* – your address is within the UK Mainland if not mentioned in the “UK Islands, Scotland Highlands, Northern Ireland & Eire” section below
How long does it take and what days do we despatch?
Items can be ordered any day but will be despatched Monday – Wednesday excluding Bank Holidays these should usually be delivered within 2 business days from next working day (excluding weekends)
Items order under 24 hour delivery will be dispatched the same day if the order is received before 12pm Wednesday and is a stock item. Orders received after 12 will dispatched the following day prior to 12pm Wednesday. Orders placed on a Friday will not be received prior to the next working day.
UK Islands, Scotland Highlands, Northern Ireland & Eire
All the UK’s regions mentioned below have specific delivery cost & delivery times which are different to the UK Mainland
How much does it cost & how long does it take?
|UK Region||Delivery time||Delivery Cost|
|up to 30 kg|
|Northern Ireland||2-3 days||£10.06|
|Scotland Highlands||2-3 days||£10.06|
|Isle of Man||2-3 days||£10.06|
European Union Deliveries
How much will it cost & how long does it take?
|Country||Delivery time||Delivery Cost|
|up to 30 kg|
|Austria||3 – 5 days||€33.38|
|Belgium||3 – 5 days||€15|
|Croatia||3 – 5 days||€44.50|
|Czech Republic||3 – 5 days||€33.38|
|Denmark||3 – 5 days||€28.25|
|Estonia||3 – 5 days||€41.34|
|Finland||3 – 5 days||€33.38|
|France||2 – 4 days||€23|
|Germany||2 – 4 days||€15.15|
|Greece||3 – 5 days||€54.50|
|Hungary||3 – 5 days||€33.38|
|Ireland||3 – 5 days||€14.08|
|Italy||3 – 5 days||€25.58|
|Latvia||3 – 5 days||€41.34|
|Luxembourg||3 – 5 days||€15|
|Netherlands||2 – 4 days||€13.64|
|Poland||3 – 5 days||€33.38|
|Portugal||3 – 5 days||€39.48|
|Spain||3 – 5 days||€36.79|
|Slovakia||3 – 5 days||€33.38|
|Slovenia||3 – 5 days||€33.38|
|Sweden||3 – 5 days||€41.34|
For full postage & packaging terms view our full Terms & Conditions